Forming a digital transformation program in banking
The newest trends of technology have been integrated in several commercial ventures that are established in society. With digitization bringing forward a new revolution in the commercial platform, adapting digital technologies has become a necessity. As a result, the audience of the new era has grown more accustomed to digital implementation than conventional norms. With an inclination towards digital methodologies, the audiences expect every commercial bank to provide them with the best and highest technology services. Surveys state that consumers prefer the new approach of digitization in their banks and service providing companies. As a result, the banks are trying to implement the desired attributes within their infrastructure. With an aim to optimize customer experience, digital engagement has been designated as the key factor. Many business platforms have integrated this digital trend within their setup in order to improve efficiency and innovation in their production....